Bitbucket server very slow. thread dump show a lot of http connections which is normal.

Bitbucket server very slow Its taking a minute or so to complete creating new jira issue ticket. SourceTree is also very slow in loading the commit history of any repository tab I click. The following appears in the atlassian-bitbucket. Any idea of wha Resolution option 1 (recommended) - Reinstall Bitbucket Server as a local user. 85 GHz) occur. You can do the same for Github or Gitlab servers, or for any other service that you access using SSH We deployed the confluence on a Windows server, with apache in the front of confluence for port 80 conversion. You must be running Bitbucket 4. I am on a 100/40 megabit/s down up connection. It taking too much time to load the pages in jira. Server is down? Answer. This is frustrating and makes it hard to get things done. However Bitbucket speed must be improved. Still need help? The Atlassian Community is here for you. The production one is running in Linux and the other one is running using Docker (and docker compose) and nginx as reverse proxy. 0 If Bitbucket; Questions; pipe scp: extremely slow performance; pipe scp: extremely slow performance . 34. We have repo A is 21GB, and it clones at just 50K/sec and repo B is however just 1. Atlassian Community logo Product Q&A Groups Learning Events My company has several servers and they are very picky about what goes where. I'm using GIT through "Bash on Ubuntu on Windo Hi, I use Ubuntu16. For few users jira is Loading very slowly , for my end it working fine, i checked no network issue Lakshmi Yaganti September 6, 2020 edited We are using datacennter (aws) 8. The new system is an EC2 instance running Ubuntu Server 16. I haven't had any issues until a few days ago. Because it is also slow on the inside of de confluence server. I just restarted the CI/CD server and it takes several minutes to do it's first heartbeat [2022-04-29 18:01:27,936] Runner version: 1. Hardware requirements Jira is very slow, I can not find exact reason why it is slow. Otherwise Here is the output of a very slow git pull, with GIT_CURL_VERBOSE=1 and GIT_TRACE=1 enabled. Cheers, Caterina The first request most likely lazily initializes some data. Not consistently though. When opening up Jira it takes about 30 seconds to load a page. I'm New Here not at all. I'm using also proxy with Pfsense, but I think this is not the case. 8 or higher Our Jira Cloud instance is extremely slow today. 4 install on ubuntu 20. And, with Windows, comes virus scanners, and virus scanning can make NPM install very slow! Adding an exemption or disabling virus scanning during install can greatly speed it up, but potentially this is undesirable given Bitbucket Server running slow on a Windows server because it is being executed as a user that is part of the Administrator group. It would be slow to access Bitbucket, logging in, navigating the project pages, etc File server which provides block level snapshots (for example, NetApp Snapshots): Refer to your vendor's documentation on how to script the snapshot and restore process. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you could have a look and give us more details we can then help you. Announcements; FAQ; Guidelines; About jira-server; server; Community showcase. Git is Unusably Slow on Windows 10. Deploy for the first time. If you are running Bitbucket Server on Windows, have a look at the Git push operations extremely slow on Windows page as well. Based on our investigation, we've identified that images hosted in Google Container Registry (gcr. works automatically syncs my repo to sFTP server). This was not happening before the index rebuild. However, pushing 1 changed file (to bitbucket is slow! Is there any method can speed up？I am in China. Git operations such as clone, push, and pull are slow on the Bitbucket server. wget from various clients is blindingly fast . Essentially, performing any action in SourceTree is extremely slow. Sorry to hear about this problem. 0, 2. htetlin May 11, 2021 . Since you're using https:// rather than ssh:// you are going through the SSL layers; it would be interesting to see if those affect other uses, e. In some areas I have created some testdata in my local Bitbucket server installation: 30000 projects 3 repositories for each project 1000 of the projects are visible for users of group stash-users System is well sized: 8 GB for the Java process 4 core i7 CPU PostgresSQL on the same host Bitbucket v5. Poat. Update: Firefox works OK. xxx. dev) are not impacted. Memory depends on your (virtual) server - you need to know this. I had to wait 2 minutes + to create a repository. We are facing jira slowness all over the site in our jira. Alternative, caches are empty and they are repopulated on the startup of the Django development server. Whereas when a commercial server license expires, the product Hi, We have installed jira in AWS windows EC2 server where sql data base is in the same instance . I can't find or fix this problem so I need some help. You must be a registered user to add a comment. The re-indexing took about two hours, as expected, however now our Jira is running very slowly. 24. I'm New Here. We’re now ready to start our first deployment. Solved: 1 hour ago I edit the SLA now our jira instance works very slowly: I searched this problem on the internet but I didn't find any solution Atlassian Community logo Product Q&A Groups Learning Events Late to the party, but for anyone else who stumbles across the question. and Bitbucket triggers for Jira are very slow; Bitbucket triggers for Jira are very slow . xml, config/ssh-server-keys. Using U1 logging to jira seems okey. FYI, I have rebooted the Jira app server ,DB server and web server but no luck yet. In an attempt to resolve an Jira ticket issue, I rebuilt our Jira index. Please provide me if there is any workarounds for this performance issue. Recently, a few Firefox users came to me about long loading times when navigating Bitbucket. Start with the simple question - what is slow, and how do you know it is slow? Are you comparing a multi-million issue server with another machine that's got 3 issues? Is it certain activities or users? (page loads, transitions, the admin screens, a single project, Dave from accounts is complaining in general, etc). It is just Chrome which is slow. Whereas when a commercial server license expires, the product should continue to work at that version, you just cannot upgrade. This page discusses performance and hardware considerations when using Bitbucket Data Center. this is slowing down everything. 1 from version 5. This is sounds interesting, can you verify what speed is your server having where you're trying to push the data? Does it I am the admin for my Bitbucket instance. 1, but that the page load times seem to be very slow. We have the following products running integrated with same server. Bitbucket v5. Windows Runners very slow . I installed postgreSQL as well but I have not even gotten as far as connecting because the setup is very very slow! I cannot see any issue in the logs or using top. 5. 7 GHz i7 (8 cores). Milos Blazin April 13, 2022 . We're slowly merging from Jenkins to use Bitbucket Pipelines instead. Uninstall A result of this growth is we have a lot of custom fields (just under 3k) and quite a few workflows (almost 150). The one running with Docker is extremely slow. search = projectService. In order to change the Bitbucket Server user, the following procedure is the preferred option: Resolution Learn why Bitbucket Data Center file views and pull requests may take over 20 seconds to load and how to address this issue effectively. 8, the server is very slow, en gets the CPU very high. The process they want us to do is as follows. 6 GB, but still clones quite slow and reaches a timeout. Bitbucket version 7. I am on a 3. Create . I found suggestions about how git uses curl under the hood, so changing some http/post settings might help. First of all we need to figure out if you are on a cloud or server instance (Please provide us the URL that you use to Scheduled - Bitbucket Cloud will conduct a scheduled maintenance on Saturday March 15, 2025 between 16:00-18:00UTC. The I installed Bitbucket server on a machine running Windows 8 and did an initial commit + push, which took some time because I have close to 100k files that sum up to 41gb The size of your repositories. Its dedicated for jira alone. Logging into Confluence using a shared admin user U1 is very slow: takes more than 2 or 3 mins. 10; The issue is seen with multiple Git server versions such as 2. At first, I thought it was just affecting me, but several users have since reached out expressing similar issues. I recommend that you review Installing Jira Applications and ensure to download the proper version depending on your operating system. In the same computer and network, login with other normal account it very fast. AWS global accelerator is not working well with bitbucket. . Hi, one problem I've always had with Jira is that it is very slow. if there was a way to speeden up the status update for BB cloud changes in Jira tasks on our company-internal Jira server. 27. Apply the recommendations described in Git push operations extremely slow on Windows. contentcache. Ultimately you can raise a support request with Atlassian to see what's going on. sh (if you are using Linux) or inside _start_webapp. Git clone very slow on my hosted Bitbucket server. You could also check how your database is configured, if you're using the h2 embedded on or mysql/postgre/etc. cancel. esp during search issues and create issues . If you've already registered, sign in. io) are slow to pull, whilst images hosted on Artifact Registry (pkg. I have 20 gig memory and 8 cpu on this server and i only confluence and confluence database (postgres 11) on it. Hi Community, We have a confluence page which contains huge data table (rows 300+ and columns 25+)!! While trying to edit the page it takes long time(30sec to 1mins) to load!! Is there any way we can pull up the speed of the loading of this page!!! Note : Confluence is working absolutely fine!! I ha Why BitBucket is very slow to load? Why BitBucket is very slow to load? ashish. This is also a very common problem we see a lot in support. Slowly. 738053 seems to be the slow one (almost two minutes). We have a Jenkins that scans periodically (every minute) some repositories (5 repositories) on Bitbucket cloud using a technical account that have read access on these repositories. Community resources. They don't want anything but the full production code on this one particular server so they made me install bitbucket server on another one. 1 ; The issue is seen in multiple I am running Bitbucket Server with PostgreSQL database, and most of the time switching between the repositories or open the the settings page and even search for users take a long time, up to 30seconds. Select a new installation directory I have been chasing a problem with extremely slow clone speeds from github on windows. Product Q&A Groups Learning Events . All the repositories are part of a single team. Please release a fix if possible As Soon As Possible Solved: 3 days ago my Confluence started being really slow, to the point that when I want to open a page I need to wait for 10-15 seconds and in Confluence very slow all of a sudden . I have checked Atlassian's status page (https://st If Jira Data Center license has expired, it would also possibly explain this behavior, but when a DC license expires, Jira becomes mostly unusable. 3. xml. 15. While TOMCAT starts CPU usage goes up to 50%, 75%, even spikes of 100% AND overboost (3. Turn on suggestions If running Bitbucket Server, do you notice any difference on speed if performing actions using a user from Bitbucket Internal Directory? It could be a communication issue with if you're running Jira Server and hosting yourself, you should have a look at your server load and determine if sizing is adequate in terms of RAM and CPU. Thank you for reporting this issue to us. 04 and Bitbucket ; Rovo ; Trello ; Jira Product Discovery ; Loom ; Jira Align ; See all . I have a confluence server version 7. We use this U1 account to generate aroung 4 reports from some json files everyweek. Server starter licenses do have to come through Community for support but any Licenses issues you may have can be directed to support. 1; Host RAM 16GB; CPU/vCPU 4/8 I'm migrating our single server on-prem Jira instance to AWS following this guide. Occasionally the Bitbucket Server is reaching resource limits warning is displayed. 5. thread dump show a lot of http connections which is normal. 17. We saw that after some minutes, the scans start to become very slow as described at Why BitBucket is very slow to load? Why BitBucket is very slow to load? ashish. Regards, Prashant Solved: I have generated certificates to use https for my bitbucket server, but I don't know where I can specify them Thanks for any help. git push is taking forever on large codebase despite very small commit -- why, and is that fixable? 26. Environment. ContentCache content-cache@287: caching has While TOMCAT starts CPU usage is very high for the whole start procedure (roughly 1,5 minutes). Connection and search is slow. I have just installed Bitbucket server on Redhat 8. free -m on server say: total used free shared buff/cache available. Bitbucket ; Rovo ; Trello ; Jira Product Discovery Loom ; Jira Align ; See all . Note that Bitbucket Data Center resources, not discussed on this page, uses a cluster of nodes to provide Active/Active failover, and is the deployment option of choice for larger enterprises that require high availability and performance at scale. 1. git very slow with many ignored Joe Blasi just showing different errors now and running VERY SLOW 2025-01-21 17:58:06 chaotic3quilibrium Mine just came back up. properties files is not automatically created when you install Bitbucket, you have to manually create it if you want to make changes to the default properties. Otherwise, register and sign in. throw out bitbucket pipelines in favor of self-hosted source control management (gitlab/bitbucket server) and a self-hosted CI system that does pipelines as code (there are Git clone very slow on my hosted Bitbucket server. When logged in as admin it only takes less than a second. In order to change the Bitbucket Server user, the following procedure is the preferred option: Stop the current Bitbucket Server instance; Install a new Bitbucket Server on the windows server by using the installer. Our engineering team is already in contact with Google as we suspect that Pipelines is possibly being rate I run two instances of Jira with basically the same hardware configuration in AWS. sh file. In the above configuration I disabled IPv6 in SSH only for Bitbucket servers. During the maintenance window, users will experience intermittent degradation with one period of downtime of up to 10 minutes, and any events that rely on webhooks will need to be manually re-triggered post-maintenance. g. As you can see from the screenshot, a big problem is generally just high server latency. Ask the community Solved: Hello , For my Side, Suddenly very slow when the open bitbucket cloud . 8 or later. 0-32bit to handle the operation, everything is fine! Git clone very slow on my hosted Bitbucket server. Suddenly Why bitbucket is very slow when the open. This is my first time to construct the git server. Its of i3. 3 For Bitbucket mirrors, the home directory doesn't store any persistent state that can't be reconstructed from the primary Bitbucket instance, but you should still make sure you have a backup of at least the important configuration files such as SSL certificate, server. hello, i'm been waiting for an hour now for 300mb to be transferred over to google vm. Resolution option 1 (recommended) - Reinstall Bitbucket Server as a local user. After one account logs in successfully for the first time, the subsequent logins will be very smooth. 1; Git client version 1. Bitbucket; Questions; BitBucket is very slow to Load; BitBucket is very slow to Load . you have at least three options if you could lift these constraints:. Bitbucket Server config properties list all the behaviors you can set using this file. io/ to see if the service is up and running. SSHing from my Arch machine to the raspberry PI (same network, Arch box connected via ethernet cable, PI connected via Wifi) gives me an extremely slow connection. The first items to check are the resources of the server (CPU / MEM) against the Supported Platforms. That is, it takes around 1 minute before it starts fulfilling the task. My Internet Connection is very good when open other applications. April 29, 2022 . Other than that, if you experience temporary slowdowns you can go to https://atlassian. See the attached screenshot. a. Is this an issue you're facing with Bitbucket Cloud or Bitbucket Server? If this issue is with Bitbucket Server you could try cloning on Bitbucket's server itself with the IP address and port to rule out any potential network slowness. 16. findAll(new PageRequestImpl(0, 50)); This call alone takes up to 20 seconds if used as a normal bitbucket user who is able to see the 1000 projects. Admin Admin January 23, 2022 . Turn on suggestions Suddenly Bitbucket is very slow . Bitbucket is far slow than GitHub but often I used to find GitHub over cached pages requiring a reload to get the latest data. I tried cloning with TortoiseGit, GitBash, SourceTree but all of them have the same issue. 2025-01-21 17:51:11 Ameer Jamal Down in Boston, Arizona, New CICD using Atlasian bitbucket cicd process But I have to use self-runner so that the cicd process runs on my server not on bitbucket servers Bitbucket cloud is very slow, vendor. 1. SD. Server is down? Product Q&A Groups Learning Events . Confluence . Contributor. We've our confluence which runs optimally on fat client, but opening the confluence site on Citrix client is extremely slow and unworkable. 0 . Why is cloning from github so slow. Also, the Git version (on the server and on the clients) will be an important factor to consider. Rajan Raman. When I open the Jira dashboard page, it loads over 10 seconds, is there any reason cause this issue? Based in China mainland, already trace the route to Jira cloud, the speed is not slow. This has caused many of our Admin screens to be pretty slow to load (Custom fields and workflows screens in particular). call external websites to get data and is slow due to bad DNS or slow Internet connection. The file should be created under <Bitbucket home directory>/shared directory. util. Ask a question . Is this an issue you're facing with Bitbucket Cloud or Bitbucket Server? If this issue is with Bitbucket Server you could try cloning on Bitbucket's server itself with the IP address and port to rule out any potential network Depending on your geographical location, it might be slow due to the servers are in the US. And the network in office is not slow to 1. Due to its underlying design Git really shines for text files, but provides sub-par performance for binary files . log and find the following error： 2021-09-28 22:24:49,865 http-nio-80-exec-14 ERROR name 1330x145487x5 1hnnaz 10. I've set clone depth to 1 to try and mitigate it a bit, but it still takes 1 minute per step just for cloning In recent days, I’ve tried very slow connections by sending new commits by push to Bitbucket, especially using shell, but also using Sourcetree or even Phpstorm. How to use SourceTree with multiple repositories? 1. In Window's Task Manager, SourceTree uses around 68,000KB of memory around one minute after opening the program. 8. js taking 55 seconds + on 1 Gbps network to load. Select a new installation directory Hi @Emmanuel Chavane, . Git submodule commands are very slow on Windows 10. I would store your art in a non-git system. org Server Response is very slow Thulasiram S January 30, 2019 edited Today(30-Jan-2019 - 03:35 - 04:00 UK Time) alone Taking more time to load and commit the code, etc. Mem: 20041 3320 16585 62 135 16721. 1 for few users are facing jira loading problem, so where can i check and how colud i Hello Atlassian's, I created the subtask in JIRA issue, clicked the Create button and waited until the client timed out and returned to 499. The commands I'm running are as follows: git add -A. 3. Can someone help me out with this. If I now use the bitbucket server API to search for Projects it is very slow. 313 select "Technical issues and bugs" and then Bitbucket Cloud as product. Can anyo My jira application performance is very low since last 2 weeks. 0. here is my example of server. ; Regarding syncing your tasks to Jira, I am unclear on what it is you are asking. atlassian. log. git commit -m "Some Message" git push Bitbucket Server cannot create to new connections due to "No buffer space available (maximum connections reached?)" Git push operations extremely slow on Windows; High CPU usage caused by Bitbucket Server; High load on Hazelcast and Bitbucket due to failing GC on refs/pull-requests/<pr id>/v* files; Bitbucket triggers for Jira are very slow; Bitbucket triggers for Jira are very slow . Why is mercurial's hg rebase so slow? 3. If Jira Data Center license has expired, it would also possibly explain this behavior, but when a DC license expires, Jira becomes mostly unusable. I saw Afther Upgrading the server to 6. Comment; Like. 9. romakarol February 8, Could you take a look at server resources where Jira is running and indexing of repositories to automatically For a few months now I think, whenever I'm pushing/pulling/cloning (or i guess doing other network related GIT operations) it takes forever before anything actually seems to happen. Bitbucket Datacenter 7. Atlassian does not provide examples or support for the use of these vendor tools. Turn on suggestions. Now, I commit changes to BitBucket with TortoiseGit (and then buddy. com JVM values (jms and jmx) are in _start_webapp. Community resources DVCS Github integration very slow to update issues; DVCS Github integration very slow to update issues . xxx SSH - git-upload-pack 'proj/repo' c. statuspage. 158. Cloning a 1GB+ repo from BitBucket into SourceTree taking forever. Page loads are taking 30+ seconds, transitioning issue status takes a long time, etc. After ten minutes of opening SourceTree, it is using over 500,000KB of memory. Community resources Very Slow Logons After Migrating to New Server; Very Slow Logons After Migrating to https://bitbucket. Can anyone please suggest me what is the route cause for this slowness issue. 39, To figure out whether the server connection data is correct, run the server connection test and we’ll try to connect to your server and check the provided path(s). When I use TortoiseGit-1. 04-server, install the Jira Service Desk and Confluence, Confluence work very well, but I open Jira Service Desk very slow, I search online may be is java memory problem, I change the memory to 2GB, but it same slow, can you help me the problem? The bitbucket. Hello, I apologize if this is a known issue but I couldn't find a solution searching by myself yet. Xlarge 32 gb ram windows 2019 server. Hi All, We have builds failing due to Git clone taking too long. Hi! Have you noticed high CPU usage/load in the application server? Slowness in JIRA can be various reasons. The operations are very slow even on a smaller repository which is of size few MBs. 4. What can make it faster is if you use on-premise version instead of cloud one (what means BB will be as slow/fast as your servers will be). It is very urgent Suddenly Why bitbucket is very slow when the open. https://confluence. I check the server atlassian-jira. Recently, we found that the main page loads very slow when we tried to log in. 2. Please see the below image on network tab. Sometimes my git push will take hours and will push over 3GB of data when my entire website is only around 20MB. After I restart the bitbucket service, it works fine for a few moments but some point server slowdowns again. Though, we're experiencing that build setup is very slow and it seems like it's git clone that's slow. pem, bitbucket. Bitbucket Server and Data Center 4. This is not my connection--I'm seeing latencies on the order of 20ms to other sites. Watch. properties file, and so on in a I'm very new to using Git and am using Bitbucket. I increased RAM to Java but not a bit of improvement, here is my setup: Bitbucket Server. Why git fetch is stalling is a separate question. , browsers going to https URLs, at I am cloning a repository that is on BitBucket server, but my cloning speed is extremely slow. 04. I understand that you have upgraded Jira server to 8. Bitbucket ; Rovo ; Trello ; Jira Product Discovery ; Loom ; Jira Align ; See all . Do you have a SEN number for either Jira Server or Jira Data Center? Even we have increased the memory to 5 GB still it is not behaving as expected >browsing is very slow . It could e. Software. There are a few things that Jira will frequently have to do immediately after an upgrade, such as reindexing issues, this might account for a temporary performance impairment. Please can someone advise hoe to do the health test for the jira application . The jobs are multibranch pipelines. Furthermore, huge Git 1. Enable Git trace logging on Issues with the filesystem such as incorrect NFS settings, poor network connectivity between the Bitbucket NFS server and the Bitbucket nodes, bad read/write Resolution option 1 (recommended) - Reinstall Bitbucket Server as a local user. Linux (kali) does not have this problem. There are many operations in Bitbucket Data Center that require more CPU, memory and I/O when working with very large repositories. Solved: 3 days ago my Confluence started being really slow, to the point that when I want to open a page I need to wait for 10-15 seconds and in Confluence very slow all of a sudden . However, pushing 1 changed file (to my BitBucket), takes about 10 seconds. I've watched our server metrics (RAM & CPU) while those screens load and I don't see anything spiking. First of all we need to figure out if you are on a cloud or server instance (Please provide us the URL that you use to Git operations such as clone, push, and pull are slow on the Bitbucket server. To find out the exact cause, it requires evidence? git pull literally runs git fetch (it means "run fetch, then run a second Git command") so if git fetch is stalling, that explains the whole thing. Clone bitbucket server repo to local host to work on. Otherwise it seems doubtful that much can be done to alleviate slow pushes given 1) bitbucket pipeline and 2) china registry constraints. Understanding Issue Types in Hi there, For the installation of Jira Server and Bitbucket Server, you should have more than just the . Like Be the first to like this . 2017-11-24 10:23:32,304 WARN [ssh-scm-request-handler] username @11Y6RESx623x3139x3 1f57r6a xxx. What will be the reason for the same. Any suggestions where to look? The run-command line at 15:46:26. bat (if Windows) in install folder. mehzt bdjd rsxn knle jck qprjs qmelb sas ayvysb tev bxnqi qbvbpo veyhcdn cms tjzi